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Shipping policy
Shipping Information
Shipping Zones and Pricing:
We now ship to all of United States.
All Orders are shipped Every Monday & Tuesday of every week.
All Orders arrive anywhere in USA on Thursday or Friday of every week.
All shipping orders have a minimum of $100 to be shipped.

Shipping Schedule:
We ship directly from our farm every Monday and Tuesday (except holidays).
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ORDER DEADLINE: Orders must be received by Monday at 8:00am EST to be received that same week (unless a holiday week, or otherwise noted)
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All orders will be shipped frozen and may arrive frozen to partially thawed
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All orders will be shipped with “Signature Release” which means no signature will be required at delivery
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Sorry, we cannot ship to PO boxes - your order must be shipped to a street address
HeirloomPorkShop.com works with UPS to deliver your products safely to your destination. Once your order leaves the farm, your order will be managed by UPS. UPS will track your order and keep you informed of any issues. For questions related to your order, once your order has left the farm, please contact UPS at: https://www.ups.com/us/en/help-support-center.page for updates or delivery information.
How will your product be packaged?
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Your product will be vacuum sealed and frozen
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All orders will be shipped frozen and will arrive frozen to partially thawed. It may be refrozen as long it’s still below 40 degrees F upon arrival. If the product arrives at room temperature or warm, DO NOT EAT IT. Please contact us immediately.
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Cold packs will be used to maintain the temperature of your product during transit. Once the package arrives, it is your responsibility to keep the product frozen. For example, if you’re away or the package is neglected, and the package thaws, we cannot take responsibility for any lost product.
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Your product will be wrapped in a thermal liner with Ice.
Product Variation
There is a natural variation in the size and color of your product. Not every cow or pork is the same size, and each cow or pork will produce a variation in the product by the cut as well. There are no additives or preservatives added to our natural product. Since we are a farm, working with a small number of very special animals, we are limited by these variations in nature.
**Important Shipping Notes**
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HeirloomPorkShop.com cannot be responsible for product that fails to be delivered due to incorrect or incomplete addresses, or to PO addresses. Please check the address before completing your order.
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Reasons for package delays include poor weather and other unforeseen disasters. We will be in touch with you if such events occur both before and after your order has left the farm.
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HeirloomPorkShop.com cannot be responsible for shipping delays or problems caused by the shipping company, for failure to deliver in an untimely fashion, for incorrect addresses and other failed delivery attempts, and for inclement weather conditions and/or other acts of god/natural disasters/unforeseen events.
Customer Service
If any questions arise while we complete your order, we will be in touch with you. Likewise, please contact us at HeirloomPorkShop@gmail.com if you have any questions or changes concerning your order. We strive to provide you with the highest quality product and want to hear from you if you are anything but thrilled with your order. Thank you in advance for ordering from HeirloomPorkShop.com
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